Privacy Policy

This Privacy Policy explains how Panium Studio (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from our website.

This Policy is designed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

Data Controller

Panium Studio is the data controller responsible for your personal data.

Business Name: Panium Studio
Email: panium.studio@protonmail.com
Business Address: Ljubljana - Slovenia

If you have any questions about this Privacy Policy or your data, you may contact us using the details above.

Personal Data We Collect

We may collect and process the following categories of personal data:

Information you provide directly

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers — we do not store full payment information)

Information collected automatically

  • IP address

  • Browser type and device information

  • Website usage data (pages visited, time spent, interactions)

  • Cookies and tracking technologies

Information from third parties

We may receive data from:

  • payment processors

  • shipping and delivery partners

This data is limited to what is necessary to complete your order.

How We Use Your Data

We use your personal data to:

  • process and fulfill orders

  • communicate with you about your purchase

  • provide customer support

  • improve our website and services

  • detect and prevent fraud or misuse

  • comply with legal obligations

With your consent, we may also send marketing communications (you can unsubscribe at any time).

Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

  • Contractual necessity – to fulfill your order

  • Legal obligation – for tax, accounting, and regulatory compliance

  • Legitimate interests – to improve services, ensure security, and prevent fraud

  • Consent – for marketing and non-essential cookies

Data Sharing

We only share your personal data where necessary, including with:

  • payment service providers

  • shipping and logistics partners

  • website hosting and IT service providers

All third parties are contractually required to process your data in compliance with GDPR.

We do not sell your personal data.

International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • transfers to countries with an adequacy decision

Data Retention

We retain personal data only as long as necessary:

  • Order and billing data: up to 10 years (legal requirement)

  • Customer support data: for a reasonable period

  • Marketing data: until you withdraw consent

After this period, data is securely deleted or anonymized.

Your Rights Under GDPR

You have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time

To exercise your rights, contact us at: panium.studio@protonmail.com

You also have the right to lodge a complaint with your local data protection authority (e.g. in Slovenia: Information Commissioner).

Cookies

We use cookies and similar technologies to:

  • ensure website functionality

  • analyze traffic

  • improve user experience

Non-essential cookies are used only with your consent.

You can manage cookies via:

  • your browser settings

  • our cookie banner

For more details, see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • secure servers

  • encrypted connections (SSL/HTTPS)

  • restricted access to personal data

However, no method of transmission over the internet is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated Effective Date.